---
title: "CASE STUDY: Exclusive HUB/Specialty Pharmacy Provider Operational Assessment and Quality Improvement Program"
description: A small biotech manufacturer engaged our Advisors to conduct a third-party assessment of their exclusive HUB service and pharmacy operations. The objective of this effort was to collaboratively develop a Quality Improvement Program for their provider and overall program. 
image: https://www.curatioadvisors.com/hubfs/AI-Generated%20Media/Images/operations%20assessment.jpeg
---

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 Sep 14, 2024 9:02:08 PM

# CASE STUDY: Exclusive HUB/Specialty Pharmacy Provider Operational Assessment and Quality Improvement Program

[Curatio Advisors](https://www.curatioadvisors.com/industry-insights/author/curatio-advisors)

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A small biotech manufacturer engaged our Advisors to conduct a third-party assessment of their exclusive HUB service and pharmacy operations. The objective of this effort was to collaboratively develop a Quality Improvement Program for their provider and overall program. 

 

The engagement involved the following key activities:

 

- Six Sigma-based operations assessment
- HUB call center operational assessment
- Quality improvement plan development
- Operational, IT, and training program development and management

[Quality Improvement](https://www.curatioadvisors.com/industry-insights/tag/quality-improvement), [Operational Assessment](https://www.curatioadvisors.com/industry-insights/tag/operational-assessment), [Case Study](https://www.curatioadvisors.com/industry-insights/tag/case-study)

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